Privacy policy
We respect the privacy of visitors to our website and will ensure that all personal information you provide is processed confidentially.
Personal data
Purposes of data processing
We process your personal data for the following purposes:
- Sending our newsletters
- Providing information about our products and services
- To be able to call or e-mail you if necessary to perform our services
- To inform you about changes to our services and products
- To offer you the ability to create an account
- To customise the content and layout of the pages to each visitor
We will not process the personal data you provide for any purposes other than those mentioned above, unless you have given your prior consent or if we may or must do so according to law.
Which personal data?
We process your personal data because you use our services and/or because you provide this data to us yourself.
Below you will find an overview of the personal data we process:
- Company name and data (insofar as this is personal data)
- Contact person’s first and last names
- Contact person’s gender
- Contact person’s phone number
- Contact person’s e-mail address
- Contact person’s password
- IP addresses
- Other personal data you actively provide, e.g. by creating a profile on this website, in correspondence and by phone
- Location information
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have received the permission of these visitors' parent or guardian. However, we cannot check whether a visitor is older than 16.
Retention period
We do not store your personal data for longer than the time strictly necessary to fulfil the purposes for which your data was collected.
Sharing of personal data with third parties
We do not share your data with third parties without your prior consent, unless this is necessary in the context of fulfilling the agreement or when we are required to do so by law.
Cookies
We make use of cookies on this website. A cookie is a small text file stored in the browser of your computer, tablet or smartphone when you first visit this website. The information stored in it can be sent back to our servers on a subsequent visit.
Technical or functional cookies
These cookies are created to ensure that certain parts of the website work properly and to record user preferences, so that these preferences don't have to be reset when you visit the site again.
Cookies in which the user preferences are stored can be deleted by the user via the browser settings. Session cookies are deleted automatically as soon as the web browser is closed.
The following technical or functional cookies are created on this website:
| Cookie | Function |
| session ID cookie | cookie with unique reference |
| user prefs cookies | cookies with user preferences (country choice, language choice, navigation choice (via groups or articles)) |
| auto login (with 'remember me' option) | cookie with login details to be remembered |
Other (tracking) cookies
In addition to using the cookies mentioned above, cookies are used on this site for:
| Cookie | Function |
| Google Maps | for displaying the map and locations when using the dealer locator to search for other establishments/points of sale. |
| reCAPTCHA (invisible) | reCAPTCHA (invisible) to prevent spam messages from being sent when using forms. |
| YouTube, Vimeo | for viewing and playing back movies. |
| Google Tag manager | container for managing and configuring tags. |
Google Analytics
This website creates a (non-tracking) cookie for the use of Google Analytics to monitor how people use our website, according to which:
- the visitor's IP address is anonymised
- no data is shared with Google, not even for advertising purposes
- the option "user IDs with tracking option in Google Analytics" is turned off
- Thermobile has concluded a processing agreement with Google
Validity of cookies
The validity period of the created cookies is set to 30 days.
Deletion of cookies
Do you not want cookies to be created after you have previously given permission for them? Then you can easily remove the cookies via the button below or via your browser. (More information about enabling, disabling and deleting cookies via the browser can be found in the instructions and/or using the Help feature of the browser in question.)
More information about cookies?
More information about cookies can be found on the website of the consumer association (www.consumentenbond.nl)
Your rights
Right to view, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Thermobile and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organisation named by you.
You can send a request for access, correction, deletion or data portability of your personal data or a request to withdraw your consent or an objection to the processing of your personal data to info@thermobile.com or by contacting us by phone on 076 5873450.
Newsletter
If you stated that you wish to receive our digital newsletter, you will receive regular e-mail information about our company, products and services. If you no longer wish to receive the newsletter, you can unsubscribe via the link in the newsletter or send an e-mail to info@thermobile.com.
Personal Data Protection Authority
Of course, we're happy to help you further if you have complaints about the processing of your personal data. Under the privacy legislation. you have the right to submit a complaint to the national supervisory authority, the Personal Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Security
We take appropriate security measures to limit the abuse of and unauthorised access to your personal data. For example, we ensure that only the necessary people have access to your data, access to the data is protected and our security measures are regularly checked. In addition, we use SSL certificates for the secure transfer of your data and communication.
ADJUSTMENTS TO THE PRIVACY AND COOKIE STATEMENT
We reserve the right to make adjustments to this privacy and cookie statement. The changes will be published on this website. It is advisable to consult this statement regularly so that you are aware of these changes.
CONTACT DETAILS
After reading our privacy and cookie statement, should you still have questions and/or comments, please contact us below:
Thermobile Industries B.V.
Konijnenberg 80
4825BD Breda
The Netherlands
Tel. +31 (0)76 – 5873450
e-mail: info@thermobile.com
www.thermobile.com
Chamber of Commerce number 20120375
